EssayPro Review:
based on real mystery shopping

Curated by Nayeli Ellen

Among the titans in the industry, EssayPro is the first company that comes to mind immediately. As the largest academic writing helper out there, it has been around for more than 7 years, creating high-quality papers. Is EssayPro a reliable service? Let’s find out. 

Examining EssayPro through mystery shopping

We put EssayPro through a careful and objective examination using mystery shopping to get first-hand data and applying the A*HELP scoring system as a tool for a more precise analysis. We ordered two papers: a personal narrative essay with a 6-hour deadline and a memo to the CEO with a 7-day timeframe. The basic research scenario we designed included asking for revisions and a refund to imitate potential user experience.

Here is what we asked to write:

Paper	Personal Essay (2 pages)	Business Memo (4 pages)
Academic level	Undergrad. (yrs. 1-2)	Undergrad. (yrs. 3-4)
Paper format	MLA	Chicago / Turabian
Deadline	6 hours	7 days
Paper instructions	For this assignment, you will be writing a personal narrative–a story–illustrating an event or experience exemplifying gratitude. In other words, share a colorful story about an experience or event for which–either during or after the event– you feel or felt thankful. An example might be writing about your experience as a senior in high school and the teacher who helped you to achieve your goal of graduating and attending college. Another example might be writing a story about your experience growing up in a rural community, acknowledging that it was this small, but mighty, community that made you who you are today, and for this, you are thankful. This assignment should be at least 550 words. Underline your descriptive thesis statement or the point of your story. No outside/secondary sources are needed. See Appendix C – Formatting and Submitting Your Work See Formatting your Essay: MLA 8th Edition	You are the Government Relations Director at a Canadian business. You have been asked to write a memo to your CEO about COVID-related government impacts on your business, comparing two provinces in which you operate. Your assignment is to write & submit this memo Your Task: 1. Choose a specific business you work in (Air Canada, Loblaws, 3M Canada, etc). 2. Choose two provinces to compare for your memo. 3. Research both provinces – what restrictions were in place in both provinces that affect your business? What supports are in place? 4. Write a memo in three parts: (1) how COVID is impacting our business, (2) a comparison of two provinces, (3)reflections on Canadian federalism and any recommendations for the CEO on how to work with governments to lead your business through the crisis

Looking for more essay topics and ideas for inspiration? Check our Best essay writing topics digest. The most popular categories for custom writing assignments according to the weekly market data released by A*Help.

We sent both papers for grading according to American educational standards. Professor Low, who agreed to evaluate these assignments, explains the connection of an academic writing with literature:

Although an academic essay is not a literary work by any stretch of the imagination, it should still have fundamental literary elements. Theme, plot, characters, setting, style, and other elements are all crucial to a meaningful written work. All of the above aspects are considered when evaluating the project.

Generally speaking, EssayPro is a solid essay service aimed at people searching for having their papers done at a bargain price. We believe that its leadership position is well-deserved.

Now we would like to highlight the point-by-point review of our evaluation criteria.

EssayPro value and service delivery. Value for money – 16/25

Customers looking for the best price-quality ratio would not probably find a more suitable candidate for fulfilling their academic needs, though EssayPro staggers behind in terms of additional features and a loyalty program.

The service claims to have more than 1400 writers working to ensure a smooth customer experience, and it boasts as many as 1,5 million happy customers.

While EssayPro remains in line with other companies with its 6-hour deadline as the fastest option, it accepts orders with a 60-day completion period, which is a rare case in the market. It gives plenty of time to plan some papers greatly ahead of schedule. 

Unlike many other college homework help websites, it doesn’t offer writer’s categories, but customers can opt to accept bids from writers or select experts of their choice.

Despite granting free revisions, EssayPro fails to provide any additional offers. Users can try to negotiate with their writer to add more features to their order (for example, charts or slides) for additional payment. However this is subjective and can be left at the discretion of writers, so take that into consideration. 

The affordability of EssayPro is somewhat stunning compared to prices of other competitors. With the average paper price of $35.63, the company requested $32.49 and $38.76 for our orders, which is the lowest fee we paid for the two papers. Its refund policy extends to 6 months after the transaction, which is the absolute leader in our list.

You can get first-time and second-time discounts of 5% and 15% after registration. Aside from that, EssayPro doesn’t have any loyalty or referral programs.

EssayPro’s low-cost pricing strategy makes it stand out in our A*HELP rating. Enhancing its additional services and discounts and loyalty options would improve our score in aspects related to Value for Money. 

EssayPro usability. Overall experience – 24/25

Our experience with EssayPro was close to perfect. You will get customer-centric communication with the support team and standardized security policy covered that even despite a few payment options missing.

The website’s design helps customers to have access to all functions at their fingertips. It provides an app that allows users to track their order information and contact the support team.

The same can be said about our writer’s customer-orientedness. We did not provide any information for the personal narrative. We hoped that our writer would ask more questions about ourselves to make the text cater to our personality, which they did. The communication ticked every box on our checklist and ensured best-in-class customer support.

Users can sign up at EssayPro just using their emails. The site doesn’t ask you to provide your phone number. Payment and browsing are also secure.

In our opinion, the website lacks several payment alternatives. EssayPro visitors cannot use PayPal, Klarna, UnionPay, and other options which could provide even more convenience and boost usability.

In general, EssayPro’s slick interface and feature-rich website ensure comfortable use. No wonder we’ve also included this website in the best essay writing services review. Nonetheless, it should focus on alternative payment methods to maximize customer satisfaction.

Is EssayPro worth it? Paper quality – 37/50

We sent our completed orders to a US college professor for assessment. They were analyzed based on the criteria applied to college and university students. The papers scored 89.7/100 pts and 58.7/00 pts respectively. The average paper quality score puts EssayPro in the middle of the A*HELP rating list, but the difference between the two papers’ scores indicated that one of them could have been edited and formatted more proficiently.  

Notably, personal essay was close to perfect in terms of formatting, integrity, and mechanics. Nevertheless, there was room for improvement in reasoning and logic.

By contrast, memo to the CEO did not meet the minimum grading limit for papers. It specifically stayed behind in formatting and reasoning. Coupled with mechanics problems and a lack of efficiency and acuity, it failed to deliver a similarly promising result. Its score fell to lower than 60 pts, which made it below the acceptable level for college papers. This indicates that the level of proficiency of writers at EssayPro varies.

EssayPro offered us free revisions, readily adjusting the troubling parts of the papers. Since both of them were delivered ahead of the deadline, it gave us plenty of time to ask our writer revise anything we didn’t particularly like. We received the personal narrative essay 4 hours before our 6-hour deadline. The memo to the CEO was delivered on the sixth day from a 7 -day period allocated for this paper.

While one of the orders didn’t meet all our standards, the overall analysis indicates a pretty competitive academic score sweetened by the low prices offered by the company.

Sybil Low was impressed with the personal narrative paper:

This essay reminded me of a publication by Nicholas Gage called “The Teacher Who Changed My Life.” The author of our essay, like Mr. Gage, was an emigrant to the USA and faced a number of barriers and tribulations on the way to his dream education. The author skillfully portrays his experiences, anxieties, and challenges that he experienced at a younger age. The story smoothly flows in an auspicious direction, and we observe how the hard work and support of the family and a caring teacher were rewarded and became reasons for pride and gratitude. We compared the student essay to the literature earlier. So, this student obviously has the ability of a writer. Very compelling story.

Here, you can see the detailed breakdown of the evaluation.

Paper 1. SCORE: 89.7 out of 100 pts. Document formatting is very good, but there is room for improvement. Document formatting issues: vertical spacing; horizontal spacing. |Observations:| {Integrity}: 100%. {Length}: 100%. {Mechanics:} 96% (spelling 100%, grammar 97%, punctuation 99%, word choice 89%). {Formatting:} ungraded. {Reasoning, logic:} 80% (efficiency 58%, acuity 87%, clarity 84%, objectivity 90%).

Paper 2. SCORE: 58.7 out of 100 pts. Document formatting is very good, but there is room for improvement. Document formatting issues: vertical spacing; page header; section headers. |Observations:| {Integrity}: 100%. {Length}: 100%. {Mechanics:} 77% (spelling 95%, grammar 97%, punctuation 51%, word choice 64%). {Formatting:} 31%. Reference formatting: main problem area—titles (article); error types—element miscapitalized, element missing, attention to detail. In-text cite grade: seriously deficient (in-text cites mispunctuated, misabbreviated, misformatted; missing 3 in-text cites; ref list incomplete). {Reasoning, logic:} 75% (efficiency 51%, acuity 51%, clarity 100%, objectivity 100%).

Average paper score: 74.5

Parameter	Paper 1. Personal Essay (2 pages)	Paper 2. Business Memo (4 pages)
Paper score	89.7/100	58.7/100
Paper price	$32.49	$38.76
Completion time	2 hours	6 days

The Final Say in EssayPro Review

To sum it all up, EssayPro is a go-to service for people looking for fast and affordable papers written at a college level. It is mainly targeted at students seeking to minimize their expenses and save their money for other causes. It may not be the best bet to order complex topics and assignments at EssayPro as paper quality in our mystery shopping was split between two extreme paper scores. 

Negativity rank – 22.96%

We regularly check the reviews on the most popular websites, distinguishing between real and fake customer ratings. We hope that our negative rank can benefit both customers and companies albeit for different reasons.

To ensure the high quality of our analysis, we run all customer ratings through severity and plausibility criteria. We collected 28 negative comments and rated all of them through our AcademicHELP criteria to create a negativity check.

EssayPro’s negativity rank is 22.96%. Customers emphasized their problems with payment and paper quality as the most common. Nevertheless, customer complaints are mitigated by affordable prices and excellent customer service. The overall website’s rating is high, which is even more impressive due to the number of orders placed.

EssayPro Specs

Minimum deadline	6 hours
Maximum deadline	60 days
Min price per page	$11
Standard Page	275 words
AVERAGE paper price (acc. to our mystery shopping)	$35.6
Free services:
– Revisions
– Formatting styles
– Qty of used sources
– Title page
Additional services:	No
Payment Methods
– Paypal	No
– Google pay	Yes
– Apple pay	Yes
– Visa	Yes
– Mastercard	Yes
– American Express	Yes
– Discover	Yes
– Crypto	No
Discounts
Coupons	Individual after registration
Loyalty Program	No
Referral Program	No
Security & Privacy
Need a phone number to register	No
Need an email to register	Yes
Security payment SSL	Yes

FAQ

EssayPro’s reviews

We have looked on Sitejabber, Reddit, and Reviews.io to find the most illustrative and honest reviews of essay services on the Internet. Check out our Negativity rank for more information.

Is EssayPro a scam?

We analyzed the website through mystery shopping and it proved to be effective: we received two well-written papers. EssayPro is definitely not a scam and can be used by customers to get inexpensive academic help.

Is EssayPro legit?

We write only about verified services in our reviews. EssayPro has a long history of completed orders and many satisfied customers, which makes it a legit website. This company can be trusted and used for completing writing assignments, which we confirmed in this review.

Is EssayPro safe?

EssayPro issues assurances and encrypts all the personal data collected in accordance with its Privacy Policy. After browsing through the terms, we can conclude that there are no fishy policies you’d need to be cautious about.

Is EssayPro trustworthy?

EssayPro completed two of our papers, and we got them done before the deadline and written at a satisfactory level. It leads us to view the company as trustworthy.

Is EssayPro a good service?

We have utilized our thorough investigation to check the quality of EssayPro and its features. The company scored 77.1 out of 100 according to the A*HELP score, so we believe that EssayPro is reliable and offers prices with the above-average paper quality.

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