A*Help Ethics Statement

published March 28, 2023 - updated March 28, 2023

At A*Help, we are committed to providing honest, unbiased, and accurate reviews of educational services. Since 2011 our primary objective is to assist users in making informed decisions about the educational services they choose, and we recognize the importance of maintaining the highest ethical standards in the process. This ethics statement outlines our principles and commitments to ensure that our team and contributors adhere to the highest standards of integrity and professionalism.

Editorial independence

Our editorial team is responsible for creating and curating content on A*Help, independent of any influence from advertisers, sponsors, or educational institutions. We maintain a strict separation between editorial content and any sponsored or promotional content, ensuring that our reviews and recommendations are free from bias and focused on the best interests of our users.

Transparency and disclosure

A*Help is committed to transparency in all aspects of our operations. If a member of our team has a personal connection or financial interest in any educational service they are reviewing, they are required to disclose this information to their editor and, if necessary, recuse themselves from the review process. We will also disclose any affiliate relationships, sponsored content, or advertising arrangements on our website, so that users are aware of any potential conflicts of interest.

Accuracy and accountability

We strive to provide accurate, up-to-date, and reliable information in our reviews and articles. Our team is responsible for thoroughly researching and fact-checking their content, and we encourage feedback from our users to help us maintain the highest standards of accuracy. If errors or inaccuracies are brought to our attention, we will correct them promptly and transparently.

Respect for privacy

We respect the privacy of individuals and institutions associated with the educational services we review. We do not disclose personal information about our users or the subjects of our reviews without their explicit consent, and we take care to ensure that our content does not infringe on the privacy rights of others.

Fairness and objectivity

At A*Help, we are committed to treating all educational services fairly and objectively, regardless of their size, reputation, or affiliations. Our reviews are based on a consistent set of criteria and a standardized review process, ensuring that we provide balanced, informative, and unbiased evaluations of each service.

No pay-for-play

A*Help does not accept payment, gifts, or other forms of compensation in exchange for favorable reviews or coverage. Our team members and contributors are prohibited from engaging in any pay-for-play arrangements and are required to disclose any offers or requests for such arrangements to their editor.

By adhering to these ethical principles, we aim to maintain the trust and confidence of our users and ensure that A*Help remains a valuable, reliable, and unbiased resource for those seeking information on educational services.

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