Brainly Review:
based on real mystery shopping

A*Help Score: 72/100
published August 4, 2023 - updated February 8, 2024

Quick Overview

Being a Polish-based company, Brainly has an established community of users and teachers, who work together to solve various academic problems, drawing comparisons to Chegg vs Brainly in terms of online tutoring and academic assistance.. The service has an extensive base of answers for a variety of school subjects and textbook solutions to make the learning journey easier, highlighting the strengths of each platform in providing the best online tutoring experience.

The Good
  • Easy-to-navigate website
  • Variety of payment options
  • Free questions
The Bad
  • Can’t communicate with a tutor
  • Limited additional services
An infographic with a short Brainly review describing the ways it was tested and how it received an A*Help Score: 72/100
SpeedPaper Review

Brainly’s Service Potential: Value for Money — 20/25

Features and Services
Additional Features
Payments & Price
Range of Subjects
A screenshot of choosing a plan at Brainly
Choosing a plan at Brainly (click here to see a large image)
SpeedPaper Review

Working with Brainly: Overall Experience — 23/25

Ordering Form
A screenshot of asking a question at Brainly
Asking a question at Brainly (click here to see a large image)
SpeedPaper Review

Brainly & Quality of Help — 29/50

Response time
Communication with tutor
Solution quality
A screenshot of Brainly Answer to the Task
Question Response TimeSolution QualityPrice
3 hours70% – no answer for the 3rd taskFree

Why is a credible source of information:

Stay curious with us. has been a reliable educational resource since 2011, providing students with the latest news, assignment samples, and other valuable materials. Even with the extensive information we process, our quality remains consistent. Each team member has experience in education, allowing us to evaluate new sector offerings critically. Our reviews are up-to-date and relevant, with impartiality ensured by the A*Help score methodology from mystery shopping. We aren’t affiliated with any listed service providers. Our focus remains on providing our audience with reliable and unbiased data.

Brainly’s Specs

> Features/Services 
Q&A Base
Live Tutor Sessions
> Additional Features 
Comments reviews from previous workQuizzes
AI solutions (detectors, checkers, editors, tutors)
Study groups/bootcamps
> Trial 
DurationPaid monthly or yearly
Free questions ✅
Free answers
Limitationsno limitations
> Payments& Price 
Pay per chat
Pay per time (1 h, 30 min, 15 min)
Pay per additional question
> Methods 
Card Payments
Wallet Payments
> Range of Subjects 
Natural subjects (Physics, Chemistry, etc.)
> Support 
Support availablity 24/7
Support on-site messenger
Support guides/community/FAQ/Q&A
Helpfulness of supportMedium
> Registration&Privacy 
Need a phone number to register
Need an email to register
Uses third-party registration methods (Apple, Facebook, Google, Microsoft account)
> Response Time 
Question response3 hours
Live chat responseno live chat
Finding of tutorsabiut an hour
> Materials 
Include answers
Include explanations
Explanatory videos, images
Download video/image
> Communication with Tutor 
Live chat
Video call
Asking additional questions for free


Brainly Reviews

In order to gather insights from other customers, we review comments on websites such as Trustpilot, Sitejabber, and This way we can ensure an objective result is reflected in our reviews since we include feedback from other users in the mix.

Is Brainly a Scam?

We checked out Brainly ourselves by setting up a profile and posting a question. We quickly got a response from a member of the community who provided the needed explanation. So, we can confirm that Brainly won’t scam you and will deliver the service you expect.

Is Brainly Legit?

The A*Help score was created to rank only authentic services with a track record of effectively handling requests. Given that we used mystery shopping to examine Brainly, you can rest assured that it’s a legit site.

Is Brainly Safe?

We signed up on Brainly and made an account, using our email, since the site doesn’t require a phone number to register. We didn’t experience any security breaches on the device after using the site. Thus, we can confidently say that this service is safe to use.

Is Brainly Trustworthy?

In the process of conducting our mystery shopping experiment, we got an answer we asked for from a member of Brainly’s community. Having a decent reputation, the service has a wide audience of students and pupils around the world. Based on our experience, Brainly is a trustworthy website.

Is Brainly a Good Service?

We put Brainly to the test, assessing its quality. It achieved an A*Help score of 72 out of 100, indicating that the platform provides its users with high-quality service, although some improvements can be made. So, generally speaking, Brainly is a good service.


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