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Quick Overview
Chegg is a company that is there for students when they need a bit of extra help. It has a variety of features including textbook rentals, AI study solutions, and other student services, making it the top-5 best online tutoring service available. Perhaps, there are other, far better services for online tutoring. This is the exact reason why our experts raise questions such as is Numerade better than Chegg? Let’s find out!
Chegg’s Service Potential: Value for Money — 22/25⭐️⭐️⭐️⭐️
6/8
Features and Services
3/3
Additional Features
4/4
Trial
5/6
Payments & Price
4/4
Range of Subjects
Working with Chegg: Overall Experience — 20/25⭐️⭐️⭐️⭐️
3/6
Ordering Form
6/8
Support
3/3
Registration&Privacy
8/8
Accessability&Use
FAQ
Chegg Reviews
Before presenting the findings of our review, we thoroughly gather user feedback from various platforms such as SiteJabber, TrustPilot, Reviews.io, etc. This approach ensures our impartiality when delivering our final assessment of the service. For more details on this aspect, please refer to the Negativity Rank section above.
Is Chegg a Scam?
We registered for the service and paid $21.85 for a subscription. Following the payment, we submitted a math question and eventually got our answer. Based on our experience, we can confidently confirm that Chegg is not a scam.
Is Chegg Legit?
Here at A*Help, we exclusively review services that have an established customer base and a reputable presence in the market. Upon conducting our mystery shopping, we received the expected service from Chegg, leading us to the conclusion that this website is legit.
Is Chegg Safe?
Throughout our use of Chegg, we encountered no suspicious activities. Both our account and payment process was secure, providing reassurance that you need not be concerned about security on Chegg, as it is safe to use.
Is Chegg Trustworthy?
The A*Help team was committed to verifying if Chegg delivered on its promised services. After submitting the algebra problem, we received our answer and can confidently state that Chegg is indeed trustworthy.
Is Chegg a Good Service?
Since “good” is a relative word, we can operate with the results of our mystery shopping. Chegg received 72/100 pts of A*Help Score, which is a decent number, so we can assure you that Chegg lives up to the expectations.
Chegg’s Tutoring Specs
> Features/Services
Q&A Base
✅
Guides/blogs
✅
Live Tutor Sessions
❌
Community
✅
> Additional Features
Quizzes
✅
AI solutions (detectors, checkers, editors, tutors)
✅
Study groups/bootcamps
✅
> Trial
Duration
❌
Free questions
❌
Free answers
✅
Limitations
20 questions per subscription
> Payments& Price
Subscriptions
✅
Pay per chat
❌
Pay per time (1 h, 30 min, 15 min)
❌
Pay per additional question
✅
Refunds
❌
> Methods
Card Payments
✅
Wallet Payments
✅, PayPal
> Range of Subjects
STEM
✅
Literature
✅
Arts
✅
Natural subjects (Physics, Chemistry, etc.)
✅
> Support
Support availability 24/7
✅
Support on-site messenger
✅
Support guides/community/FAQ/Q&A
✅
Helpfulness of support
Medium
> Registration&Privacy
Need a phone number to register
❌
Need an email to register
✅
Uses third-party registration methods (Apple, Facebook, Google, Microsoft accounts)
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Comments (0)
Welcome to A*Help comments!
We’re all about debate and discussion at A*Help.
We value the diverse opinions of users, so you may find points of view that you don’t agree with. And that’s cool. However, there are certain things we’re not OK with: attempts to manipulate our data in any way, for example, or the posting of discriminative, offensive, hateful, or disparaging material.