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Homepage > Tutoring Websites > DuoKnows Review

DuoKnows Review:
based on real mystery shopping

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published August 4, 2023 - updated December 29, 2023
Nayeli Ellen by Nayeli Ellen
A*Help editors review services independently. If you buy through affiliate links, we may earn commissions, which help support our testing. Reviews ethics statement.

Quick Overview

Duoknows.com is relatively a new player in the world of online tutoring websites like Wyzant, but it has already left a mark. Although the platform is still in its early stages and requires some improvements, it shows promising potential in helping students with academic assignments.

The Good
  • High-quality solution
  • Quick customer response time
  • Free additional features
The Bad
  • Very limited additional services
  • No account, answers are saved on a device
An infographic with a short DuoKnows review describing the ways it was tested and how it received an A*Help Score: 74/100
SpeedPaper Review

Service Potential of DuoKnows: Value for Money — 15/25

4/8
Features and Services
0/3
Additional Features
4/4
Trial
4/6
Payments & Price
4/4
Range of Subjects
A screenshot of pricing on DuoKnows
Pricing on DuoKnows (click here to see a large image)
SpeedPaper Review

Working with DuoKnows: Overall Experience — 19/25

4/6
Ordering Form
6/8
Support
3/3
Registration&Privacy
6/8
Accessability&Use
A screenshot of submitting our question in DuoKnows
Submitting our question in DuoKnows (click here to see a large image)
SpeedPaper Review

DuoKnows & Quality of Help — 40/50

9/12
Response time
6/8
Materials
7/10
Communication with tutor
18/20
Solution quality
A screenshot of getting an answer from DuoKnows
Getting an answer from DuoKnows (click here to see a large image)
Question Response TimeSolution QualityPrice
4 hours90%$43.10

Why academichelp.net is a credible source of information:

Stay curious with us. Academichelp.net has been a reliable educational resource since 2011, providing students with the latest news, assignment samples, and other valuable materials. Even with the extensive information we process, our quality remains consistent. Each team member has experience in education, allowing us to evaluate new sector offerings critically. Our reviews are up-to-date and relevant, with impartiality ensured by the A*Help score methodology from mystery shopping. We aren’t affiliated with any listed service providers. Our focus remains on providing our audience with reliable and unbiased data.

DuoKnows’ Specs

>Features/Services 
Q&A Base✅
Guides/blogs✅
Live Tutor Sessions❌
Community❌
>Additional Features 
Comments reviews from previous workQuizzes❌
AI solutions (detectors, checkers, editors, tutors)❌
Study groups/bootcamps❌
>Trial 
Duration $14.95 for first month, then $29.95
Free questions ✅
Free answers ✅
Limitationsno trial
>Payments& Price 
SubscriptionsYes, $29.95/month
Pay per chatDepends on the question’s difficulty level
Pay per time (1 h, 30 min, 15 min)❌
Pay per additional question❌
Refunds✅
>Methods 
Card Payments✅
Wallet PaymentsPayPal
>Range of Subjects 
STEM✅
Literature✅
Arts❌
Natural subjects (Physics, Chemistry, etc.)✅
>Support 
Support availablity 24/7✅
Support on-site messenger✅
Support guides/community/FAQ/Q&A✅
Helpfulness of supportMedium
>Registration&Privacy 
Need a phone number to register❌
Need an email to register✅
Uses third-party registration methods (Apple, Facebook, Google, Microsoft account)❌
>Response Time 
Question response4 hours
Live chat response2-3 mins
Finding of tutorsn/a
>Materials 
Include answers✅
Include explanations✅
Explanatory videos, images❌
Download video/image✅
>Communication with Tutor 
Live chat✅
Video call❌
Asking additional questions for free✅

FAQ

DuoKnows Reviews

We evaluate customer feedback from platforms such as TrustPilot, Reviews.io, and Sitejabber to understand the service better. We integrate these comments into our review, providing a picture that combines our personal experience and other users’ viewpoints. For a deeper understanding of the matter, refer to the Negativity Rank section in the text.

Is DuoKnows a Scam?

We tested DuoKnows by going to the website and submitting a question. We were promptly contacted by a DuoKnows representative and got the solution in the span of a few hours. Based on this, we can vouch for the platform’s credibility and its ability to provide the expected service.

Is DuoKnows Legit?

The A*Help score was created to objectively evaluate experienced and well-known services, as well as the newcomers in the game. With our mystery shopping results on DuoKnows, we can affirm with confidence that it’s a legitimate site.

Is DuoKnows Safe?

We completed a transaction on DuoKnows and our data remained safe with no security breaches throughout our usage. Thus, we can assert that DuoKnows is safe and secure.

Is DuoKnows Trustworthy?

We requested DuoKnows’ assistance for a mathematics task, and they willingly offered their help. They delivered prompt assistance and detailed explanation of the solution. Based on our interaction, we can definitively state that this service is trustworthy.

Is DuoKnows a Good Service?

We conducted a test of DuoKnows to evaluate its quality. It earned 74/100 points on our A*Help score, suggesting that the platform offers high-quality help to its users. Therefore, we can confidently affirm that DuoKnows is an effective service.

 

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