Studypool Review:
based on real mystery shopping

A*Help Score: 70/100
published August 8, 2023 - updated February 8, 2024

Quick Overview

With a wide variety of subjects from business studies to humanities, Studypool offers an opportunity to connect with different tutors, who are ready to help, making it one of the top tutoring sites. The website provides homework help for students in different disciplines, provoking comparisons such as Course Hero vs Studypool.

The Good
  • Perfect solution quality (after one revision)
  • Wide range of subjects
  • Free revision
The Bad
  • Low helpfulness of customer support
  • Need a phone number to post questions
An infographic with a short Studypool review describing the ways it was tested and how it received an A*Help Score: 70/100
SpeedPaper Review

Studypool’s Service Potential: Value for Money — 16/25

Features and Services
Additional Features
Payments & Price
Range of Subjects
Pricing at
Pricing at Studypool (click to see a large image)
SpeedPaper Review

Working with Studypool: Overall Experience — 15/25

Ordering Form
Desktop at Study pool
Desktop at Studypool (click to see a large image)
A screenshot of communication with Tutor at Studypool
Communicating with Tutor at Studypool (click here to see a large image)
SpeedPaper Review

Studypool & Quality of Help — 39/50

Response time
Communication with tutor
Solution quality
A screenshot of question submission at Studypool
Submitting the Question at Studypool (click to see a large image)
Question Response TimeSolution QualityPrice
5 hours100%$51.75

Why is a credible source of information:

Stay curious with us. has been a reliable educational resource since 2011, providing students with the latest news, assignment samples, and other valuable materials. Even with the extensive information we process, our quality remains consistent. Each team member has experience in education, allowing us to evaluate new sector offerings critically. Our reviews are up-to-date and relevant, with impartiality ensured by the A*Help score methodology from mystery shopping. We aren’t affiliated with any listed service providers. Our focus remains on providing our audience with reliable and unbiased data.

Studypool’s Specs

> Features/Services 
Q&A Base 
Live Tutor Sessions
> Additional Features 
AI solutions (detectors, checkers, editors, tutors) 
Study groups/bootcamps 
> Trial 
Free questions
Free answers 
> Payments& Price 
Pay per chat
Pay per time (1 h, 30 min, 15 min)
Pay per additional question
> Methods 
Card Payments
Wallet Payments
> Range of Subjects 
Natural subjects (Physics, Chemistry, etc.)
> Support 
Support availability 24/7
Support on-site messenger
Support guides/community/FAQ/Q&A
Helpfulness of supportLow
> Registration&Privacy 
Need a phone number to register
Need an email to register
Uses third-party registration methods (Apple, Facebook, Google, Microsoft accounts)
> Response Time 
Question response5 hours
Live chat responsea few minutes
Finding of tutors10-15 min
> Materials 
Include answers
Include explanations
Explanatory videos, images
Download video/image
> Communication with Tutor 
Live chat
Video call
Asking additional questions for free


Studypool Reviews

At A*Help, our primary goal is to provide you with a comprehensive understanding of the services offered by Studypool and other similar platforms. To achieve this, we conducted thorough research by analyzing comments from various platforms like Sitejabber, Trustpilot, and Reddit. The comments then were evaluated based on possibility and severity of the problem. You can find more information on how we conclude the feedback in our Negativity Rank section, giving you the opportunity to make an informed decision based on real experiences.

Is Studypool a Scam?

To exclude any doubts about the legitimacy of Studypool, we initiated a mystery shopping. We placed requests for a math problem on the Newton-Raphson method and received the answer, which was perfected after the revision. Based on this firsthand experience, we can confidently say that Studypool is not a scam.

Is Studypool Legit?

Our review process only includes platforms with proven legitimacy. This entails having a customer base, several years of experience, and a record of successfully completed tasks. In the case of Studypool, it qualifies as a legit service provider meeting all the necessary criteria.

Is Studypool Safe?

In the digital age, privacy is of utmost importance, and we understand the significance of ensuring safety while using such platforms. After thoroughly examining Studypool, we found nothing suspicious. Furthermore, based on our own experience, we can affirm that this website respects your personal information and is considered safe for use.

Is Studypool Trustworthy?

To examine the reliability of Studypool, we submitted a question on the platform. The results showed that the math problem was solved right, however it needed further revision. In the end, we got what we were promised, so it can be said that Studypool is a trustworthy service.

Is Studypool a Good Service?

We evaluated Studypool using our A*Help score standards, awarding it 70 out of 100 points. This rating indicates that the service is worth considering, but we suggest also exploring other options as well before making a final decision. You can find the reviews of other on-demand tutoring websites here, at A*Help’s website.

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