Admin by Admin

Nicholas Kamsky
13332 NW 32nd Ave.
Seattle WA, 98177

Woman shrugging
✅ AI Essay Writer ✅ AI Detector ✅ Plagchecker ✅ Paraphraser
✅ Summarizer ✅ Citation Generator

Account Number: 167095098
Cell Phone: 222-646-7878

Dear G-Mobile Customer Representatives,

I filed for a cancellation of my account 30 days before I left to India on November 30th, 2012. I was instructed by a customer service agent by the name of William Wright to write my intended place of residence in India, who I would be staying with, and the reason for my leaving of the US. I sent this letter to the G-Mobile customer service office in Albuquerque, New Mexico on November 30th, 2012. I was told by Mr. Wright this was all I had to do to waive the $200 fee for cancellation.

After living two months in India, I was informed by an email from a previous roommate in the US that I received mail from G-Mobile detailing that they wanted to charge me $200 for the cancellation fee due to inadequate documentation. This was despite filing the previous documentation according to the instructions of Mr. Wright.

I discussed this matter with another customer service representative by the name of Mary Schroader, who allowed me to have a two-month extension in order to find the correct documentation, which would include a copy of my Indian residency permit. It took 2 months and half to receive my residency permit in India. At the two-month mark, I called G-Mobile Customer Services and reached a Mr. Larry Bongo, of which I informed that I would require more time to receive the correct documentation needed. He complied with my request.

After receiving my residency permit in India, I faxed a copy of it to the G-Mobile customer service department and waited to receive word that my fee had been waived. Instead, I was alerted by my previous roommate in the US that my fee amount had been transferred to collections. This was a shock to me, as I thought I did whatever I could to solve the issue of incorrect documentation. I was also prudent in my communication with G-Mobile representatives, notifying them of my circumstances in sequence.

I am still asking for my fee to be waived, despite it being transferred to collections. I acted in all accordance to G-Mobile policy and to the advice of the representatives at G-Mobile customer service. I deserve to be waived for my honest and appropriate efforts to cancel my account.

With my best regards,

Nicholas Kamsky

Opt out or Contact us anytime. See our Privacy Notice

Follow us on Reddit for more insights and updates.

Comments (0)

Welcome to A*Help comments!

We’re all about debate and discussion at A*Help.

We value the diverse opinions of users, so you may find points of view that you don’t agree with. And that’s cool. However, there are certain things we’re not OK with: attempts to manipulate our data in any way, for example, or the posting of discriminative, offensive, hateful, or disparaging material.

Comments are closed.

Related Writing Guides

Writing a Hardship Letter

A hardship letter, or letter of hardship, is a personal letter you write to explain your difficulty in order to qualify for a benefit, to waive a fee, or have a change in scene...


Register | Lost your password?