Wyzant Review:
based on real mystery shopping

A*Help Score: 81/100
🔥 published July 27, 2023 - updated September 19, 2023

Quick Overview

Wyzant specializes in one-on-one tutoring in many popular subject areas such as science, math, language, and others, making it one of the best free tutoring websites. With the start of the company dating back to 2005, this website has an established reputation for helping students push through academic hardships in school and college.

The Good
  • Huge variety of services
  • Easy navigation and accessibility of the site
  • Great communication with the tutor
The Bad
  • Customer support is not always available
  • The tutoring session takes time to schedule

An infographic with a short Wyzant review describing the ways it was tested and how it received an A*Help Score: 81/100
A screenshot of "Ask a Questions" feature at Wyzant
Ask a Question feature at Wyzant (click to see a large image)
SpeedPaper Review

Wyzant’s Service Potential: Value for Money — 22/25

8/8
Features and Services
1/3
Additional Features
4/4
Trial
6/6
Payments & Price
3/4
Range of Subjects

A screenshot of transaction history at Wyzant
Transaction history at Wyzant (click to see a large image)
SpeedPaper Review

Working with Wyzant: Overall Experience — 17/25

2/6
Ordering Form
4/8
Support
3/3
Registration&Privacy
8/8
Accessability&Use

A screenshot of communication with the tutor at Wyzant
Communication with the tutor at Wyzant (click to see a large image)
A screenshot of contacting the support team ay Wyzant
Contacting Wyzant’s support (click to see a large image)
SpeedPaper Review

Wyzant’s Quality of Help — 42/50

9/12
Response time
6/8
Materials
10/10
Communication with tutor
17/20
Solution quality

A screenshot of  Zoom call with the tutor at Wyzant
Zoom call with the tutor (Click to see a large image)
Question Response Time Solution Quality Price
2 days for both the answer and the scheduled tutoring session ⅔ tasks fully completed, third task almost done — 90% $33

Wyzant’s Specs

> Features/Services
Q&A Base
Guides/blogs
Live Tutor Sessions
Community
>Additional Features
Comments reviews from previous workQuizzes
AI solutions (detectors, checkers, editors, tutors)
Study groups/bootcamps
> Trial  
Duration No trial
Free questions
Free answers
Limitations  Only online tutoring is paid
> Payments& Price  
Subscriptions
Pay per chat  ❌
Pay per time (1 h, 30 min, 15 min)
Pay per additional question
Refunds
> Methods  
Card Payments
Wallet Payments PayPal
> Range of Subjects
STEM
Literature
Arts
Natural subjects (Physics, Chemistry, etc.) ✅ 
> Support
Support availablity 24/7
Support on-site messenger
Support guides/community/FAQ/Q&A
Helpfulness of support Medium
> Registration&Privacy
Need a phone number to register
Need an email to register
Uses third-party registration methods (Apple, Facebook, Google, Microsoft account)
> Response Time  
Question response Depends on the scheduled lesson
Live chat response 10-15 min
Finding of tutors Depends on you
> Materials  
Include answers
Include explanations
Explanatory videos, images
Download video/image
> Communication with Tutor
Live chat
Video call
Asking additional questions for free

Wyzant Review of Language Tutoring Services

Quick Overview

Founded in 2005, Wyzant has long given students support in different subjects, including language tutoring. It offers 1-on-1 classes, as well as quick opportunities to get quick academic consultations from their tutors online. 

The Good
  • Variety of tutors to select from
  • Can buy lessons 1 by 1
  • Can choose any class duration starting from 15 min
The Bad
  • No opportunity to filter out specific tutors
  • No trial lessons

SpeedPaper Review

Value for Money — 10/25

0/2
Lesson specification
2/10
Types of classes
6/8
Price
2/5 
Special offers

Dashboard at Wyzant
Dashboard at Wyzant (click to see a large image)

Overall Experience — 21/25

3/3
Registration
5/5
Accessibility & Use
4/4
Lesson time
4/6
Tutor browsing
2/4
Support
3/3
Payments

Tutor browsing at Wyzant
Tutor browsing at Wyzant (click to see a large image)
Support options at Wyzant
Support options at Wyzant (click to see a large image)

Why academichelp.net is a credible source of information:

Stay curious with us. Academichelp.net has been a reliable educational resource since 2011, providing students with the latest news, assignment samples, and other valuable materials. Even with the extensive information we process, our quality remains consistent. Each team member has experience in education, allowing us to evaluate new sector offerings critically. Our reviews are up-to-date and relevant, with impartiality ensured by the A*Help score methodology from mystery shopping. We aren’t affiliated with any listed service providers. Our focus remains on providing our audience with reliable and unbiased data.

Main Specs

> Variety of subjects
Language classes
Arts (music, theatre)
Literature
Science (mathematics, IT, biology, chemistry)
> Types of classes
Single lessons
Group lessons
Bulk classes
Speaking clubs
Corporate classes
> Price
Can choose the price per lesson
Pay in instalments/per class
Price per lesson (e.g. 30/45/60 minute lesson)
Subscription plans
> Special offers
Discounts
Free lesson/trial
A community for learners (articles, podcasts, tests)
Referral program
> Registration
Need a phone number to register
Need an email to register
Uses third-party registration methods (Apple, Facebook, Google, Microsoft accounts)
Google, Facebook, Apple Id
> Accessibility&Use
Built-in classroom
Third-party video call tools
Zoom
Easy to navigate
> Lesson time
general time of the day (time period)
specific time
any time
time zone
class duration
from 15 min to 3 hours
re-scheduling of classes
late cancellation
> Tutor browsing
Origin (country)
Language
stated in the tutor profile
Additional languages (if the teacher speaks more than 1 language)
Skill level/teacher type
Certificates/ Credentials
Availability
Change of a tutor
Course switch
> Payments
Paypal
Google pay
Apple pay
Visa
Mastercard
American Express
Discover

FAQ

Wyzant Reviews

We check relevant customer feedback on sites like TrustPilot, Reviews.io, and Sitejabber to learn about the service. After compiling the reviews, we include it in our article to reflect not only our experience but also other customers’ input. If you want to get more details, see the Negativity Rank section.

Is Wyzant a Scam?

We personally tested Wyzant by creating a profile and asking our question. We quickly got connected with a tutor who scheduled a one-on-one session and provided the explanation we needed. Based on our experience, we can confirm that this platform is trustworthy and delivers the service you expect.

Is Wyzant Legit?

The A*Help score was created to genuinely assess services with an established audience, experience, and a track record of successfully resolving student requests. By using our mystery shopping results on Wyzant, we can confidently say it’s a legit website.

Is Wyzant Safe?

We signed up and created an account on Wyzant by providing an email address. After that, our information remained secure without any data breach while using the website. Therefore, we can confidently say that Wyzant is safe and secure.

Is Wyzant Trustworthy?

We sought help from Wyzant’s tutors for a math task, and they happily assisted us. They provided timely help and explained the solution thoroughly. Based on our experience, we can confidently say this service is trustworthy.

Is Wyzant a Good Service?

We thoroughly tested Wyzant to assess its quality. In the end, it received an 81/100 pts in our A*Help score, indicating that this platform provides convenience and quality to its clients. With that being said, yes, Wyzant is a good service.

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