123HelpMe Review:
based on real mystery shopping

A*Help Score: 82.1/100
🔥 published January 27, 2023 - updated April 12, 2024

Writing essays is as easy as counting to three. We can only guess if there is similar logic behind this writing company’s name. It may have been influenced by Beth Hart’s song “Jazz Man” or inspired by a traditional nursery counting rhyme. Whatever the reason, the name is catchy and sticks in the memory. This is probably one of the things the company was trying to achieve – to stand out with its snappy title. At the A*Help team, however, we believe that even the best heading is worth little if it isn’t backed up by quality content. This is what we will check and tell you about in this review: is writing essays with 123HelpMe indeed as easy as counting to three? See How We Test Essay Writing Services for more details about our testing approach.

Quick Overview

123HelpMe can help you tackle midterm chaos by writing excellent academic papers. Despite the upper-average pricing range and limited free services, the company’s high-quality work makes it worth considering.

The Good
  • Quality of papers
  • Wide choice of payment options
  • Accumulative loyalty program
The Bad
  • Somewhat costly
  • Demanding registration
A*Help's Choice Our verdict AHelp score 🔥 Updated April 2024
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Best quality papers 86.75/100 Visit website
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Best value for money 85.5/100 Visit website
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Best customer support 81.95/100 Visit website
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Best contact with writers 80.8/100 Visit website
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Best overall experience 77.1/100 Visit website
An infographic with a short 123HelpMe review describing the ways it was tested and how it received an A*Help Score: 82.1/100

Experience review: 123HelpMe Mystery Shopping

We’ve developed some assumptions about the rhymed title of the service. Now it’s time to dive deep between the lines and see what 123HelpMe has prepared for us regarding their services, writing standards, and overall experience. We launched mystery shopping on this platform by placing two confirmed orders. The first was a personal narrative essay, and the second was a memo to the CEO. Along the way, we simulated typical consumer behavior by chatting with the customer support people, asking for refunds, revisions, and all sorts of inquiries a regular user might have. 

The deadlines differed for two papers: we allowed the service six hours to complete the essay, and a week was allotted for writing the business memo. Upon receiving both works, we forwarded them to a US college professor who graded them according to American educational standards. 

Here is our testing and research scenario:

✍ Paper ⭐ Personal Essay (2 pages) 💼 Business Memo (4 pages)
🎓 Academic level Undergrad. (yrs. 1-2) Undergrad. (yrs. 3-4)
✅ Paper format MLA Chicago / Turabian
⏰ Deadline 6 hours 7 days
👉 Paper instructions For this assignment, you will be writing a personal narrative–a story–illustrating an event or experience exemplifying gratitude. In other words, share a colorful story about an experience or event for which–either during or after the event– you feel or felt thankful. An example might be writing about your experience as a senior in high school and the teacher who helped you to achieve your goal of graduating and attending college. Another example might be writing a story about your experience growing up in a rural community, acknowledging that it was this small, but mighty, community that made you who you are today, and for this, you are thankful. This assignment should be at least 550 words. Underline your descriptive thesis statement or the point of your story. No outside/secondary sources are needed. See Appendix C – Formatting and Submitting Your Work See Formatting your Essay: MLA 8th Edition You are the Government Relations Director at a Canadian business. You have been asked to write a memo to your CEO about COVID-related government impacts on your business, comparing two provinces in which you operate. Your assignment is to write & submit this memo Your Task:
1. Choose a specific business you work in (Air Canada, Loblaws, 3M Canada, etc).
2. Choose two provinces to compare for your memo.
3. Research both provinces – what restrictions were in place in both provinces that affect your business? What supports are in place?
4. Write a memo in three parts: (1) how COVID is impacting our business, (2) a comparison of two provinces, (3)reflections on Canadian federalism and any recommendations for the CEO on how to work with governments to lead your business through the crisis

Looking for more essay topics and ideas for inspiration? Check our Best essay writing topics digest. The most popular categories for custom writing assignments according to the weekly market data released by A*Help.

Finally, when all chapters of our journey were on paper, we analyzed everything and came up with the A*Help score, our index of excellence, for the 123HelpMe essay company.

Dr. Sybil Low reveals professional secrets of grading academic writing:

I am convinced all teachers practice their methods of grading. Some professors allow students more freedom of expression, while others impose strict guidelines. Nevertheless, it is important to understand that certain elements of an essay remain the same regardless of how we teach or grade. Purpose, voice and tone, plan, style, and narration are among many things that all teachers look at intently. Peter Elbow, a professor of English Emeritus at the University of Massachusetts Amherst, says in his essay “Voice in Writing Again: Embracing Contraries, Embracing Context” that unique voice and tone are the foundation of every essay. Regardless of complexity, an authentic voice and tone create engaging writing.


The name is clearly poetic. But as you know, appearances are often misleading. We don’t want to bring you to incorrect conclusions, so let’s find out if the verses of 123HelpMe complement the title.

Paper Quality – 44.1/50 ⭐️⭐️⭐️⭐️

We can grumble as much as it feels right about the company’s stinginess with free services, pricing, and poor communication with the writer, but all these whines fade away when we see grades for completed essays. It’s one of those moments that dissolve all concerns into irrelevance, and you realize that something is worth every penny you spend. 

123HelpMe wrote a fantastic personal narrative essay. With a minimum passing grade of 60 pts, the score of the personal narrative paper (93.5) calls for no further explanation.

Everything in the essay is close to perfect: integrity, length, spelling, and word choice are flawless. Grammar and punctuation scored a tiny bit lower, and reasoning and logic, traditionally demanding elements of all kinds of essays, reached a very high result of 88. 

Professor Low also speaks highly of the essay’s quality.

Personal essays take work to write, especially portraying something like gratitude. Some people, especially youngsters, feel awkward expressing such intimate things and emotions and find it difficult to pick words. As a result, the story is ambiguous and hard to follow. The connections, prerequisites, and consequences of individual events are lost. However, this student did a great job planning and structuring their piece, presenting each part with the necessary elements. The story is easy to read, and the events and the author’s sentiments are successfully conveyed verbally. The plot itself is not trivial either. All in all, this is an example of beautiful work.

As for the memo, it doesn’t lose very much to the essay (83). Spelling, word choice, and integrity are still excellent. The reasoning is also rock-solid, with 89 points. The things that keep the memo from reaching the essay’s class are punctuation (51) and formatting (75) of the document. The detailed transcript of the assessment is available below. 

Paper 1: Score 93.5 |Comment:| Personal narrative. Document formatting is very good, but there is room for improvement. Document formatting issues: vertical spacing. |Observations:| {Integrity}: 100%. {Length}: 100%. {Mechanics:} 96% (spelling 100%, grammar 87%, punctuation 97%, word choice 100%). {Citation formatting:} ungraded. {Reasoning, logic:} 88% (efficiency 92%, acuity 88%, clarity 88%, objectivity 86%)

Paper 2: Score 83.0 |Comment:| Memo. Document formatting is very good, but there is room for improvement. Document formatting issues: section headers. |Observations:| {Integrity}: 100%. {Length}: 100%. {Mechanics:} 88% (spelling 99%, grammar 100%, punctuation 51%, word choice 100%). {Citation Formatting:} 75%. Reference formatting: Incorrect reference section header. In-text cite grade: seriously deficient (some in-text cites mispunctuated, misformatted; missing 2 in-text cites; ref list incomplete). {Reasoning, logic:} 89% (efficiency 86%, acuity 78%, clarity 93%, objectivity 100%).

Talented writers and their devotion to the cause are the company’s pride, joy, and most significant asset. 

Average paper score: 88.25

ParameterPaper 1. Personal Essay (2 pages)Paper 2. Business Memo (4 pages)
Paper score93.5/10083/100
Paper price$84.98$81.57
Completion time5.54 hours7 days

123HelpMe Value Review: Value for Money — 17/25 ⭐️⭐️⭐️

“1, 2, 3: what value do you guarantee?” we asked the service tacitly. 

Value for money, one of the three elements of our A*Help formula, is a meaningful indicator of the best assignment service’s effectiveness.This is especially true when comparing services from multiple providers, which is the case with essay writing platforms. With all the features and extras at hand, users can find the best deal for them. Likewise, the essay writing companies should know how well their value-for-money package withstands competition. This element is equally important to clients and service providers. Hence, our interest in measuring the platform’s performance in this component is beyond question. 

A screenshot of order form at 123helpme
Order form at 123HelpMe.org (click to see a large picture)
A screenshot of our orders at 123helpme
Our orders at 123HelpMe.com (click to see a large picture)

Unlike many writing companies that try to elbow their way into the business by offering numerous free services, 123HelpMe does not take much trust in the philanthropic ideology of affairs. The service grants free revisions and promises to write your paper in plain American English.The selection of additional offers is impressive, featuring some unique proposals at an affordable cost. For example, if you need an essay in UK English, it is available for an additional cost because it requires specific adjustments. Among other distinctive offers are notifications about the status of your order and editor’s proofreading. The service also prepares a PDF plagiarism report for an extra $5.99.

Despite quite a peculiar policy in terms of free and paid services, 123HelpMe offers enough for its users, and it’s their decision whether to take advantage of some of them or make do with what’s free. We look at the matter from the users’ perspective, but we can’t question how the company manages its business.  

What we would like to question is the pace that writers chose to work at. Both papers were submitted by their deadlines, but narrowly.The memo was completed one day ahead of the deadline, and the essay arrived only 6 minutes before the closing time. Although we bit our nails while waiting for the papers, there was enough time to request and receive one revision for each writing. The conclusion is to order from 123HelpMe in advance, carefully considering the time you’ll have till your turn-in day.  

How much did our anticipation cost us? We paid $84.98 for the essay and $81.57 for the business memo. All we can state at this point is that the prices are above average in the domain. We believe, though, that the cost should be considered in relation to the quality of the work, which we’ll discuss later in this review. 

The company offers a few convenient ways to lower the cost of your orders. Users can expect to get a 15% discount on their first purchase and automatically become loyalty program members. The rules are simple: the more pages you order from 123HelpMe, the higher your value grows. There are three levels of membership (silver, gold, and platinum), offering 5, 10, and 15% discounts. The referral program also exists, and its conditions are similar to those of competitors: you can get 10% of all orders placed by the people you refer. 

The value-for-money ratio of 123HelpMe is mediocre in our opinion as regular users. The pricing policy, coupled with the dearth of free services, is the main reason for concerns for users looking for a one-time deal. 

Deadline & Terms
Free services
Additional services
Average paper price

Our user experience with 123HelpMe. Overall experience – 21/25 ⭐️⭐️⭐️⭐️

4, 5, 6: will you provide me with some tips? 

The days when a desktop computer was the only way to access the Internet are long gone. Now, it’s within reach, and the applications are endless. For the majority of us, the network is an almighty problem solver. Academic writing is one of the problems many of us face, and we rely on web services to help us cope with it. 

The overall experience of dealing with personal statement writing services consists of several key elements. A good website understands our needs, offers the best and fastest ways to address them, and builds our trust and confidence in the company. We have our eyes set on these things while interacting with and evaluating every essay provider, and the following is what we can tell about 123HelpMe.  

A screenshot of details of our order at 123helpme
Details of our order at 123HelpMe.org (click to see a large picture)

The first thing we noticed is that the website requires a user’s phone number to register. There is nothing illicit about this request, but people are reluctant to disclose their personal phone numbers, especially when an email address is also wanted. Moreover, some individuals may even restrain from using the service due to this condition. The potential threats that users expose themselves to by providing their phone numbers are beyond our judgment, but you should pay attention to this requirement.

As for communication with the website, not a single thing made us anxious. The service cares about its customers and goes the extra mile to make them feel valued. As always, we contacted the website’s help desk specialist and our writers with various requests. The customer service was impressive with their professional demeanor. They promptly assisted with our customer journey answering all the questions and responding to inquiries. On the other hand, the writers could have been a little more empathetic to us as their clients and the first hand source of information to build the personal essay.

Among the company’s record-breaking features is its flexibility in offering payment options. PayPal, ApplePay, and all major credit cards are supported. Only GooglePay is missing, but honestly, it’s hard to find a person who can’t live with that.

All in all, 123HelpMe secures a proper level of the overall experience. Helpful support, plenty of payment options, and adequate contact with the writer are valid arguments for us. The phone number necessary for signing up is a bummer but is it heavy enough to break the deal? We don’t think so.    

Security & Privacy
Payment Methods


…and finally 10: will you write for me again?

Yes, writing essays is as easy as counting to three if you entrust it to 123HelpMe. They didn’t make it seem trouble-free with rigid registration and barely met deadlines. Yet, at the end of the day, the quality of work matters most, and at 123HelpMe it’s poetic like its name.

Negativity rank – ***%

It’s natural for any business to have armies of ardent fans and often just as many avid critics. While the former lavish praise upon the service, the latter fiercely rail it. Although we understand opposing views, we never take sides because the truth is always somewhere in between. And the truth is what A*Help is always striving for. 

Negative reviews of an essay writing service can be helpful in two ways: first, they provide unbiased input. Second, they reveal the shortcomings of a product or service users need to consider. For this reason, we gather negative customer feedback from various websites such as Sitejabber, Trustpilot, Reviews.io, and even Reddit. To ensure their credibility, we collect and process users’ opinions and comments by applying filters of sincerity and plausibility. The calculated ratios are then included in our articles and represented as negativity rank. 

In the case of 123HelpMe.org, we were unable to calculate the negativity rank. It’s an extremely rare occurrence in our practice that we fail to find critical feedback of a service. However, there are no evident reasons to assume that the company is somehow involved in filtering unfavorable comments. Our experience confirms that the service is legitimate and reliable, so the absence of negative reviews may simply be a reflection of its high quality. We leave it for your discretion.


123HelpMe Reviews

We always present only accurate and trustworthy statements about writing companies in our reviews. The research includes checking negative comments about the services on websites such as Reviews.io, Sitejabber, and others. We survey users’ feedback, remove presumably prepaid and falsy comments, and illustrate the accumulated data as the negativity rank. For this article about 123HelpMe we did not find any critical feedback on the Internet as it is mentioned above.  

Is 123HelpMe a Scam?

123HelpMe delivered two completed papers of excellent quality exactly on time. There were no hidden charges or deductions. The company fulfilled all commitments, so there are no reasons to think 123HelpMe is a scam.

Is 123HelpMe Legit?

At A*Help, we value our audience and solely review legitimate services with a proven operation history. Thus, 123HelpMe and all other services featured on our website are absolutely legit.

Is 123HelpMe Safe?

Our experience using this service confirmed the platform’s complete safety for users, its services, and its website. Privacy policies are clearly stated on the website and can be found in the appropriate section.

Is 123HelpMe Trustworthy?

This comprehensive review serves as detailed and authoritative proof that 123HelpMe is a user-friendly, trustworthy online essay writing platform that is dedicated to meeting its users’ expectations and fulfilling its commitments without fail.

Is 123HelpMe a Good Service?

The company’s A*Help score is 82.1/100. It was received by examining the platform’s value for money, overall experience from using the website, and the quality of essays they write. Our mystery shopping results show that 123HelpMe sustains high work standards and is a good service for academic assignments.  

123HelpMe Specs

Minimum deadline3 hours
Maximum deadline11 days
Min price per page$12.99
Standard Page275 words
AVERAGE paper price (acc. to our mystery shopping)$83.28
Free services: 
– Revisions 
– Formatting styles 
– Reference page 
– In-text citations 
– Title page 
Additional services: 
– Top 10 writers from$10.95
– VIP support$11.55
–  PDF Plagiarism Report$5.99
– VIP service packagefrom $30.26
– English UK$ +%
Payment Methods 
– PaypalYes
– Google payNo
– Apple payYes
– VisaYes
– MastercardYes
– American ExpressYes
– DiscoverYes
– CryptoNo
Coupons15% discount off first order
Loyalty Program5% after 30 pages total ordered
(Silver membership)
10% after 50 pages total ordered
(Gold membership)
15% after 100 pages total ordered
(Platinum membership)
Referral ProgramEarn 10% from all orders made by people you refer. Your people also get a 17% discount on their first order.
Security & Privacy 
Need a phone number to registerYes
Need an email to registerYes
Security payment SSLYes

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