Paperhelp Review:
based on real mystery shopping

A*Help Score: 78.93/100
🔥 published August 30, 2022 - updated September 19, 2023

One of the most high-end writing solutions dating back to 2008, PaperHelp has established itself as a go-to option for many students looking for quality academic assistance. Leveraging years of industry experience and reputation, this website focuses on delivering custom writing services. But is it a great option for a quality paper? We’ve done our best to find out. See How We Test Essay Writing Services for more details about our testing approach.

An infographic with a short PaperHelp review describing the ways it was tested and how it received an A*Help Score: 78.93/100

Quick Overview

PaperHelp is a solid academic writing help provider that consistently delivers quality work. However, the price may be a deal breaker for budget-conscious students.

The Good
  • Quality papers
  • A wide range of additional features
  • Appealing discounts and loyalty programs
The Bad
  • Pricey
  • Few payment methods
  • Medium communication with the writer

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PaperHelp Review: Mystery Shopping Experience

Updated in 2023

What’s the best way to find out the truth? Right, investigating something yourself. That’s why we decided to check PaperHelp with our own first-hand experience and discover if it is the best essay writing service for students. Thus, we placed two orders of our own: the first one was a personal narrative that needed to be completed in 6 hours, and the second – was a memo to the CEO, with a lengthier 7-day deadline. Of course, as a part of our testing scenario for all college homework help service reviews, we also tried the revision options to get the most out of the experience.

Here is our testing and research scenario:

✍ Paper ⭐ Personal Essay (2 pages) 💼 Business Memo (4 pages)
🎓 Academic level Undergrad. (yrs. 1-2) Undergrad. (yrs. 3-4)
✅ Paper format MLA Chicago / Turabian
⏰ Deadline 6 hours 7 days
👉 Paper instructions For this assignment, you will be writing a personal narrative–a story–illustrating an event or experience exemplifying gratitude. In other words, share a colorful story about an experience or event for which–either during or after the event– you feel or felt thankful. An example might be writing about your experience as a senior in high school and the teacher who helped you to achieve your goal of graduating and attending college. Another example might be writing a story about your experience growing up in a rural community, acknowledging that it was this small, but mighty, community that made you who you are today, and for this, you are thankful. This assignment should be at least 550 words. Underline your descriptive thesis statement or the point of your story. No outside/secondary sources are needed. See Appendix C – Formatting and Submitting Your Work See Formatting your Essay: MLA 8th Edition You are the Government Relations Director at a Canadian business. You have been asked to write a memo to your CEO about COVID-related government impacts on your business, comparing two provinces in which you operate. Your assignment is to write & submit this memo Your Task:
1. Choose a specific business you work in (Air Canada, Loblaws, 3M Canada, etc).
2. Choose two provinces to compare for your memo.
3. Research both provinces – what restrictions were in place in both provinces that affect your business? What supports are in place?
4. Write a memo in three parts: (1) how COVID is impacting our business, (2) a comparison of two provinces, (3)reflections on Canadian federalism and any recommendations for the CEO on how to work with governments to lead your business through the crisis

Looking for more essay topics and ideas for inspiration? Check our Best essay writing topics digest. The most popular categories for custom writing assignments according to the weekly market data released by A*Help.

Among the elements that make a successful personal essay, Professor Low points out the following: 

A personal narrative essay about gratitude should include the following key elements: a clear introduction that sets the tone for the essay, a body that explains why and to whom the writer is grateful, and a conclusion that ties everything together. The essay should reflect the writer’s appreciation for something or someone in their life and should be written in a way that conveys the writer’s emotion. When writing, the writer should consider how they can best express their gratitude and include vivid details and examples. Steven M. Toepfer and Kathleen Walker in their research “Letters of Gratitude: Improving Well-Being through Expressive Writing” conducted an experiemnt and reached a conclusion that writing about gratitude significantly increases happiness. Moreoever, expressing gratitude in writing boosts well-being.

On the whole, this service fully met our expectations. We got our academic writings and PaperHelp got its high-rank according to the A*Help score. 

So let us dive right into our reasoning behind the PaperHelp review.

SpeedPaper Review

Reviewing the value of PaperHelp: Value for Money – 22/25

Deadline & Terms
Free services
Additional services
Average paper price

PaperHelp assures that they have the most versatile writers with either BA, MA, or Ph.D-levels of expertise across various fields to produce superb academic articles. However, choosing a more proficient writer comes at an extra cost.

The service also offers a 3-hour minimum deadline, which is not the quickest in our experience, but still a useful variant for those who need to meet the nearest deadline. Another plus is their money-back policy, which guarantees a 100% refund on several occasions: if the payment mistake occurs, no writer available, or the order is delayed and therefore it is no longer necessary.

A screenshot of our orders placed at paperhelp
Our orders placed at (click to see a large picture)
A screenshot of you can track your order at paperhelp
You can track your order at (click to see a large picture)
A screenshot of how we paid $108.29 for a 4-page memo to the ceo with a 7-day deadline
We paid $108.29 for a 4-page memo to the CEO with a 7-day deadline (click to see a large picture)

Now that we’ve established the variety of offers, let’s move to the question of the price. Being on the expensive side, with PaperHelp the average price for two of our orders rounded up to $91.35. 2 essay pages with a 6-hour deadline cost $74.4. Another task was a 4-page memo to the CEO with a 7-day deadline, and it was priced at $108.29, which is the highest price in our ranking. They also offer three revisions completely free of charge to make sure you get the right order. If unsatisfied, you can opt for a refund as well.

We were pleased to receive our papers well in advance of the deadline. The 2-page essay came 2 hours early, and the 4-page memo got into our inbox 7 hours in advance. Such timely execution is especially opportune considering the possible need for applicable revisions (which are needed with any of the websites that help with homework).

PaperHelp also doesn’t skimp on discounts. After registration, you can expect to get 5% off your first order and 7% off the second one, alongside cashback. We also noticed a few options for referral programs: if you give a friend your 10% discount, you will receive 10% credits after they make their order. You can also invite more friends to receive even bigger rewards.

Our auditors have noted that PaperHelp provides good value for money. We know that expensive doesn’t always mean good, but, considering all the features and available discounts, this service seems to refute the statement.

Service logo
up to 7% discount

SpeedPaper Review

User Experience Review: Overall PaperHelp Experience – 19/25

Security & Privacy
Payment Methods

PaperHelp started very strongly with open communication. The possibility to use a 24/7 chatbot as well as a live assistant eases up the process of order placement quite a bit, even though the order form is manageable itself. Everything is gathered in one place so you won’t lose anything important. The registration process is also quick and safe – all they ask for is an email address.

The thing that didn’t quite sit right with us was the number of payment possibilities. While PaperHelp has a variety of card payment methods, such as Visa, MasterCard, AmericanExpress, Discover, and even UnionPay, they offer neither Google nor ApplePay, nor PayPal for that matter. These are pretty popular options that would benefit customers to make much easier payments.

A screenshot of how we asked for revisions at paperhelp
We asked for revisions at (click to see a large picture)

On the other note, we had a positive experience with their support team. The 24/7 chatbot and a live assistant were ready to help with any arising questions. When it came to interaction with the writer, unfortunately, there was some miscommunication. Somehow, they didn’t ask for personal preferences before drafting a narrative about supposedly our experience. It was nothing a thorough revision couldn’t rectify, of course.

To summarize, we would say that PaperHelp has some room to grow in terms of customer service. Adding payment options would be a great place to start. We also reckon it’s important for writers to build a more personalized approach to the orders they work with.

SpeedPaper Review

Can You Rely on PaperHelp? Paper Quality – 37.93/50

Upon receiving our orders, we sent both of them to our fellow US college professors to share an expert opinion on their quality. Analyzed according to the evaluation standards, the papers received 79.8/100 pts (personal narrative) and 71.9/100 pts (memo to the CEO). Quite an up-to-the-mark result, if you ask us, considering that 60 pts is the usual grading limit. 

A screenshot of our files for download at paperhelp
Our files for download at (click to see a large picture)
A screenshot of how we checked papers from paperhelp for plagiarism
We checked papers from for plagiarism (click to see a large picture)

Naturally, there’re always opportunities to improve. Mainly it touches upon the formatting standards: vertical spacing, section, page, and body headers, as well as lists. The second paper also has some formatting flaws regarding references and in-text citations. As it’s one of the most meticulous parts of academic work, trust us, we get why you’d want it done perfectly by others.

Nevertheless, both papers received notable great points for integrity, length, and spelling. The memo task also scored high in reasoning and logic. 

As for revisions, PaperHelp offers 3 of them completely free of charge. The only condition is to request them before the approval period. Keep in mind that you can ask for a revision within 7 days after the final statement as well. It’s a useful option, as it helps to improve the outcome as much as possible.

Now, about the outcome. Needless to say that we perceive papers with such scores as a success! Having received two completed quality assignments, we can surely recommend this service as a helping hand for your academic tasks.

Sybil Low often speaks of students’ papers in a comparable manner:

An orchestra plays a flawless melody only when every musician follows their music score or plays according to the conductor’s instructions, if you will. If only one or a few instruments are out of tune, the ear of a seasoned listener will surely pick up the aberration. It’s the same with an essay: a strong topic and effective writing don’t guarantee an excellent grade if other elements of the story are left out or erroneous. Every detail matters.

If you need a bigger picture, have a look at the details provided by our US assessors:

Paper 1. SCORE: 79.8 out of 100 pts. Document formatting is very good, but there is room for improvement. Document formatting issues: vertical spacing; body header; page header. |Observations:| {Integrity}: 100%. {Length}: 100%. {Mechanics:} 86% (spelling 100%, grammar 68%, punctuation 98%, word choice 79%). {Formatting:} ungraded. {Reasoning, logic:} 64% (efficiency 51%, acuity 77%, clarity 79%, objectivity 51%).

Paper 2. SCORE: 71.9 out of 100 pts. Document formatting is good, but there is room for improvement. Document formatting issues: vertical spacing; page header; section headers; bullets or lists. |Observations:| {Integrity}: 100%. {Length}: Just a tiny bit short (99%)—try to write a bit more. {Mechanics:} 86% (spelling 100%, grammar 100%, punctuation 70%, word choice 73%). {Formatting:} 59%. Reference formatting: main problem area—source detail (date); most frequent error types—element misformatted, element misplaced, element miscapitalized. Incorrect reference section header. In-text cite grade: seriously deficient (in-text cites mispunctuated). {Reasoning, logic:} 88% (efficiency 81%, acuity 89%, clarity 82%, objectivity 100%).

Average paper score: 75.85

Parameter Paper 1. Personal Essay (2 pages) Paper 2. Business Memo (4 pages)
Paper score 79.8/100 71.9/100
Paper price $74.4 $108.29
Completion time 4 hours 6.3 days

Final Decision on The PaperHelp Review

To sum it up, we would say that PaperHelp is a sound choice for essay writing needs. It does what it has to: writes academic papers on various topics. Can it be considered a tiny bit overpriced? Probably yes. But, in the end, you do receive a quality paper and always on time. The service also doesn’t provide a lot of payment opportunities, which can be inconvenient. It would also be a plus if writers were more mindful of their client’s requirements. Nevertheless, looking at the provided paper quality from an objective angle and considering the whole picture, PaperHelp has righteously acquired its high score on the A*HELP ranking.

Service logo
up to 7% discount

Negativity rank – 33.4%

We are convinced that checking for original feedback about the reviewed services is essential. Unfortunately, some comments may indeed be written in a mere attempt to stain the company’s reputation. For this reason, we don’t include such comments in our reviews and filter them out as fake or prepaid. 

Claims of dissatisfaction are also quite important, as negative emotions are proven to unveil the most genuine attitudes and stories. We assess such feedback considering the level of seriousness of the issues and their plausibility and then provide an overall negativity rank. All the ratios are included in the review, and companies are more than welcome to improve themselves based on our observations.

To be fair, we have found some backlashes against PaperHelp, leading up to its negativity rank of 33.4%. Even though the general experience is good enough, the service has issues regarding papers’ quality, writers’ selection and qualification, and discounts’ application. However, it’s worth noting that the customer support staff and site representatives tackle the issue raised by the customers, doing their best to resolve the arising disputes.

Paperhelp Deals: Promo Codes and Discounts

Paperhelp discount codes vary from 5% to 7%. You can redeem bonuses while placing your order. Regular clients can earn credits and get personalized Paperhelp coupons up to 15%. Do not forget to check your email for Paperhelp promo codes.

Why is a credible source of information:

Stay curious with us. has been a reliable educational resource since 2011, providing students with the latest news, assignment samples, and other valuable materials. Even with the extensive information we process, our quality remains consistent. Each team member has experience in education, allowing us to evaluate new sector offerings critically. Our reviews are up-to-date and relevant, with impartiality ensured by the A*Help score methodology from mystery shopping. We aren’t affiliated with any listed service providers. Our focus remains on providing our audience with reliable and unbiased data.

PaperHelp Specs

Minimum deadline 3 Hours
Maximum deadline Any
Min price per page $10
Standard Page 275 words
AVERAGE paper price (acc. to our mystery shopping) $91.35
Free services:  
– Revisions  
– Formatting styles  
– Qty of used sources  
– Title page  
– Text message
Additional services:  
– 2 Versions by 2 writers with 30% off the second version & added extras
– Table of contents $9.99
– VIP service $14.99
– Plagiarism report $9.99 or $29.99 (Turnitin)
– Abstract Page $14.99
– Editor’s Check 30% of pages price
Payment Methods  
– Paypal No
– Google pay No
– Apple pay No
– Visa Yes
– Mastercard Yes
– American Express Yes
– Discover Yes
– Crypto No
– UnionPay Yes
Coupons Individual after registration
Loyalty Program No
Referral Program “Give your 10% discount to friends and once their order is approved, receive 10% credit to use on your orders. 
The more you invite, the more you earn:
5 friends:$25 reward
10 friends:$50 reward
20 friends:$100 reward
50 friends:$250 reward”
Security & Privacy  
Need a phone number to register No
Need an email to register Yes
Security payment SSL Yes


PaperHelp Reviews

Having searched through Reddit, Sitejabber, and Trustpilot and handpicked the negative testimonials, we can present our analysis of the findings. For further information refer to our Negativity rank paragraph.

Is PaperHelp a Scam?

After conducting a real mystery shopping and placing two orders of our own, we received two quite quality papers. Based on this fact, we can assure you that this service is not a scam and can be taken into consideration when looking for help with academic tasks.

Is PaperHelp Legit?

We use the A*HELP rating to review only those services that have a history of completed orders, an established brand name in the essay niche, and that therefore have proven to be legit.

Is PaperHelp Safe?

The service offers easy-to-access terms and conditions, which, to our judgment, do not have any suspicious policies. Upon registration, users are only asked to provide an email. Throughout the whole online experience with PaperHelp, all your information and personal details are secured by encryption protocol.

Is PaperHelp Trustworthy?

We placed two orders using PaperHelp’s site and received, even in advance, completed quality assignments. Thus, we can believe the service to be a trustworthy one.

Is PaperHelp a Good Service?

After applying our methodology and assessing PaperHelp through several factors, the website scored 78.93 out of 100 points. Therefore, our final word is that PaperHelp, as well as other services covered in our reviews, are good and reliable providers, offering quality academic work.

Follow us on Reddit for more insights and updates.

Comments (34)

Welcome to A*Help comments!

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Blanche John May 20, 2023

I’m surprised the site doesn’t support PayPal. It’s a pretty common payment method. Hope the company considers including it soon. It’s high time, guys!

Ayden Berg May 19, 2023

Impressed with the time management of this company! Just placed my first order on the site. Let’s see how it goes.

Alexia O'Connor May 14, 2023

This review is informative! Any tips on how to navigate their site quickly? I need to order an essay, but I don’t have much time to figure out all the details.

Lawson Mata May 13, 2023

Does anyone know if the company has a specific writer specializing in Physics? It’s my major and I’ll need a lot of help in no time.

Aimee Mack May 7, 2023

Hey, does anyone know how this company handles urgent orders? I often find myself running out of time with assignments, so the 3-hour deadline sounds promising, but I’m curious about their track record.

Inayah Matthams May 2, 2023

I’m curious about PaperHelp’s company policies. Are there any guarantees for maintaining confidentiality? The last thing I want is for my personal information to leak from their site.

Spencer Guerra April 28, 2023

Witty comments aside, I appreciate the comprehensive review. Gives me some confidence in trying out PaperHelp. Thanks, A*HELP!

Abubakar Johnston April 27, 2023

I tried PaperHelp after I read this article, and my experience was meh. The paper was fine, but not exceptional. I guess you get what you pay for, right? 🤷‍♀️

Dante Harrell April 23, 2023

Very detailed review. I would’ve loved to know more about the originality and plagiarism-checking though. Isn’t that a critical component of these services?

Isla Castro April 29, 2023

True @Dante, I agree with this review. PaperHelp is reliable, but the cost is a little over the top. As a college student, it’s important to stretch every dollar.

Aleeza Fischer April 14, 2023

Love the witty nature of these reviews! I must say, the “PaperHelp provides good value for money” comment had me chuckling. Classic students!

Freya Newman April 13, 2023

Nice review, but I have to echo @ZacharyCook’s sentiment. Is there a cheaper option for the same quality? College life doesn’t allow for such indulgences.

Tyrell Lynch April 12, 2023

I have used PaperHelp before. Good service, but lack of modern payment options like ApplePay can be quite inconvenient at times.

Rhianna Atkins April 4, 2023

I found it great that PaperHelp values customer time by delivering work well ahead of the deadline. It’s comforting to know that there’s wiggle room for revisions.

David Aguirre March 25, 2023

I’ve heard that they do offer bulk discounts. It’s probably best to contact their customer support to inquire directly.

Bruno Ellis April 16, 2023

@David thanks for the tip! I’ll ask about the bulk discount too. Got a thesis paper looming on the horizon.

Leo Ramos March 23, 2023

Interesting read. Wondering if this org offers discounts for bulk orders? Can’t find that info on the site. I have a few research papers due.

Kacper Raymond March 19, 2023

I used PaperHelp once after reading this review. Good job, I should say. Was a bit expensive though, but the company did meet my expectations.

Zachary Cook March 18, 2023

Good review! While the quality and time efficiency are tempting, I find the price range slightly discouraging for a college student on a budget.

Roxanne John March 14, 2023

This review seems to cover all the bases – affordability, quality, and customer support. But what about editing and proofreading? I’d like to know more about their services in that department.

Nathanael Sears February 17, 2023

I’ve just read this article on PaperHelp and I’m intrigued! I’ve been struggling to find a reliable essay writing service, and their 24/7 support and affordable prices mentioned in the review seem pretty enticing. Anyone have firsthand experience with them?

Sonai_Pwr February 2, 2023

I saw some other reviews from A*HELP and really liked the other site. I just can’t remember now what it’s called. It was a very interesting review. These guys really dedicate their time to find out every little detail

Kyran Simpson January 24, 2023

I was pretty happy with the work I received from PaperHelp after reading this review. The writer assigned to me was an expert in ancient civilizations and the content was well-researched. Definitely a pleasant surprise! 🏺📚

Sylvia Petty February 10, 2023

That’s great to hear, Kyran! I’ve decided to give PaperHelp a try based on your experience. Fingers crossed I get a similarly skilled writer! 🤞

Ybalde January 18, 2023

It’s great and all but i would stick to my own writing powers i think. I don’t really trust these writers – you never know their actual expertise and whether they will come up with a good work in the end

Ellamini December 31, 2022

It’s fresh to see reviews that include negative aspects as well. It gives that full picture. Really like this approach. And it saves time too as now I won’t need to look up those comments myself

Qibbles December 13, 2022

I liked this review. Straight to the point and still covers all the necessary details, even the smallest ones. I would read about other options as well before choosing one of the services though.

cutiePie December 4, 2022

I once tried using similar platform but it was so confusing i ended up just giving up on it. Even though the support team there was quite helpful the general interface threw me off. It’s great to see a more modernized site

Sis_Qult November 20, 2022

Hm, I am not sure whether these sites can handle big tasks on time. I saw that here they delivered both works a bit earlier, but those were relevantly mall though

Julian Quinn November 18, 2022

Speedy delivery” and “quality papers”? 🙄 I’ve heard this one before. Can’t help but be skeptical. These services always make grand promises, but can they really deliver?

Uromonze October 22, 2022

It’s a pity these services don’t use Appleay mostly. I’ve seen three of these reviews already and none of them used wallets. That would be much more convient tho

Jonicia October 5, 2022

I tried this website to get my work done. I liked the support team. They always know what to say. I was anxious about not getting a well-written task back. They calmed me down

Amananod September 18, 2022

I see a lot of reviews on this type of services. Are they worth the time? I mean, I would need to register and all

Phakella September 6, 2022

This site could really bribe me with its aesthetics. It seems so easy to use and colorful. I love when services are interactive they then feels like a video game


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