Paperhelp Review:
based on real mystery shopping

A*Help Score: 78.93/100
🔥 published August 30, 2022 - updated June 26, 2024

One of the most high-end writing solutions dating back to 2008, PaperHelp has established itself as a go-to option for many students looking for quality academic assistance. Leveraging years of industry experience and reputation, this website focuses on delivering custom writing services. But is it a great option for a quality paper? We’ve done our best to find out. See How We Test Essay Writing Services for more details about our testing approach.

Quick Overview

PaperHelp is a solid academic writing help provider that consistently delivers quality work. However, the price may be a deal breaker for budget-conscious students.

The Good
  • Quality papers
  • A wide range of additional features
  • Appealing discounts and loyalty programs
The Bad
  • Pricey
  • Few payment methods
  • Medium communication with the writer
A*Help's Choice Our verdict AHelp score 🔥 Updated April 2024
Service icon
Best quality papers 86.75/100 Visit website
Service icon
Best value for money 85.5/100 Visit website
Service icon
Best customer support 81.95/100 Visit website
Service icon
Best contact with writers 80.8/100 Visit website
Service icon
Best overall experience 77.1/100 Visit website
An infographic with a short PaperHelp review describing the ways it was tested and how it received an A*Help Score: 78.93/100

PaperHelp Review: Mystery Shopping Experience

Updated in 2024

What’s the best way to find out the truth? Right, investigating something yourself. That’s why we decided to check PaperHelp with our own first-hand experience and discover if it is the best essay writing service for students. Thus, we placed two orders of our own: the first one was a personal narrative that needed to be completed in 6 hours, and the second – was a memo to the CEO, with a lengthier 7-day deadline. Of course, as a part of our testing scenario for all college homework help service reviews, we also tried the revision options to get the most out of the experience.

Here is our testing and research scenario:

✍ Paper ⭐ Personal Essay (2 pages) 💼 Business Memo (4 pages)
🎓 Academic level Undergrad. (yrs. 1-2) Undergrad. (yrs. 3-4)
✅ Paper format MLA Chicago / Turabian
⏰ Deadline 6 hours 7 days
👉 Paper instructions For this assignment, you will be writing a personal narrative–a story–illustrating an event or experience exemplifying gratitude. In other words, share a colorful story about an experience or event for which–either during or after the event– you feel or felt thankful. An example might be writing about your experience as a senior in high school and the teacher who helped you to achieve your goal of graduating and attending college. Another example might be writing a story about your experience growing up in a rural community, acknowledging that it was this small, but mighty, community that made you who you are today, and for this, you are thankful. This assignment should be at least 550 words. Underline your descriptive thesis statement or the point of your story. No outside/secondary sources are needed. See Appendix C – Formatting and Submitting Your Work See Formatting your Essay: MLA 8th Edition You are the Government Relations Director at a Canadian business. You have been asked to write a memo to your CEO about COVID-related government impacts on your business, comparing two provinces in which you operate. Your assignment is to write & submit this memo Your Task:
1. Choose a specific business you work in (Air Canada, Loblaws, 3M Canada, etc).
2. Choose two provinces to compare for your memo.
3. Research both provinces – what restrictions were in place in both provinces that affect your business? What supports are in place?
4. Write a memo in three parts: (1) how COVID is impacting our business, (2) a comparison of two provinces, (3)reflections on Canadian federalism and any recommendations for the CEO on how to work with governments to lead your business through the crisis

Looking for more essay topics and ideas for inspiration? Check our Best essay writing topics digest. The most popular categories for custom writing assignments according to the weekly market data released by A*Help.

Among the elements that make a successful personal essay, Professor Low points out the following: 

A personal narrative essay about gratitude should include the following key elements: a clear introduction that sets the tone for the essay, a body that explains why and to whom the writer is grateful, and a conclusion that ties everything together. The essay should reflect the writer’s appreciation for something or someone in their life and should be written in a way that conveys the writer’s emotion. When writing, the writer should consider how they can best express their gratitude and include vivid details and examples. Steven M. Toepfer and Kathleen Walker in their research “Letters of Gratitude: Improving Well-Being through Expressive Writing” conducted an experiemnt and reached a conclusion that writing about gratitude significantly increases happiness. Moreoever, expressing gratitude in writing boosts well-being.

On the whole, this service fully met our expectations. We got our academic writings and PaperHelp got its high-rank according to the A*Help score. 

So let us dive right into our reasoning behind the PaperHelp review.

Can You Rely on PaperHelp? Paper Quality – 37.93/50 ⭐️⭐️⭐️

Upon receiving our orders, we sent both of them to our fellow US college professors to share an expert opinion on their quality. Analyzed according to the evaluation standards, the papers received 79.8/100 pts (personal narrative) and 71.9/100 pts (memo to the CEO). Quite an up-to-the-mark result, if you ask us, considering that 60 pts is the usual grading limit. 

A screenshot of our files for download at paperhelp
Our files for download at (click to see a large picture)
A screenshot of how we checked papers from paperhelp for plagiarism
We checked papers from for plagiarism (click to see a large picture)

Naturally, there’re always opportunities to improve. Mainly it touches upon the formatting standards: vertical spacing, section, page, and body headers, as well as lists. The second paper also has some formatting flaws regarding references and in-text citations. As it’s one of the most meticulous parts of academic work, trust us, we get why you’d want it done perfectly by others.

Nevertheless, both papers received notable great points for integrity, length, and spelling. The memo task also scored high in reasoning and logic. 

As for revisions, PaperHelp offers 3 of them completely free of charge. The only condition is to request them before the approval period. Keep in mind that you can ask for a revision within 7 days after the final statement as well. It’s a useful option, as it helps to improve the outcome as much as possible.

Now, about the outcome. Needless to say that we perceive papers with such scores as a success! Having received two completed quality assignments, we can surely recommend this service as a helping hand for your academic tasks.

Sybil Low often speaks of students’ papers in a comparable manner:

An orchestra plays a flawless melody only when every musician follows their music score or plays according to the conductor’s instructions, if you will. If only one or a few instruments are out of tune, the ear of a seasoned listener will surely pick up the aberration. It’s the same with an essay: a strong topic and effective writing don’t guarantee an excellent grade if other elements of the story are left out or erroneous. Every detail matters.

If you need a bigger picture, have a look at the details provided by our US assessors:

Paper 1. SCORE: 79.8 out of 100 pts. Document formatting is very good, but there is room for improvement. Document formatting issues: vertical spacing; body header; page header. |Observations:| {Integrity}: 100%. {Length}: 100%. {Mechanics:} 86% (spelling 100%, grammar 68%, punctuation 98%, word choice 79%). {Formatting:} ungraded. {Reasoning, logic:} 64% (efficiency 51%, acuity 77%, clarity 79%, objectivity 51%).

Paper 2. SCORE: 71.9 out of 100 pts. Document formatting is good, but there is room for improvement. Document formatting issues: vertical spacing; page header; section headers; bullets or lists. |Observations:| {Integrity}: 100%. {Length}: Just a tiny bit short (99%)—try to write a bit more. {Mechanics:} 86% (spelling 100%, grammar 100%, punctuation 70%, word choice 73%). {Formatting:} 59%. Reference formatting: main problem area—source detail (date); most frequent error types—element misformatted, element misplaced, element miscapitalized. Incorrect reference section header. In-text cite grade: seriously deficient (in-text cites mispunctuated). {Reasoning, logic:} 88% (efficiency 81%, acuity 89%, clarity 82%, objectivity 100%).

Average paper score: 75.85

ParameterPaper 1. Personal Essay (2 pages)Paper 2. Business Memo (4 pages)
Paper score79.8/10071.9/100
Paper price$74.4$108.29
Completion time4 hours6.3 days

Reviewing the value of PaperHelp: Value for Money – 22/25 ⭐️⭐️⭐️⭐️

PaperHelp assures that they have the most versatile writers with either BA, MA, or Ph.D-levels of expertise across various fields to produce superb academic articles. However, choosing a more proficient writer comes at an extra cost.

The service also offers a 3-hour minimum deadline, which is not the quickest in our experience, but still a useful variant for those who need to meet the nearest deadline. Another plus is their money-back policy, which guarantees a 100% refund on several occasions: if the payment mistake occurs, no writer available, or the order is delayed and therefore it is no longer necessary.

A screenshot of our orders placed at paperhelp
Our orders placed at (click to see a large picture)
A screenshot of you can track your order at paperhelp
You can track your order at (click to see a large picture)
A screenshot of how we paid $108.29 for a 4-page memo to the ceo with a 7-day deadline
We paid $108.29 for a 4-page memo to the CEO with a 7-day deadline (click to see a large picture)

Now that we’ve established the variety of offers, let’s move to the question of the price. Being on the expensive side, with PaperHelp the average price for two of our orders rounded up to $91.35. 2 essay pages with a 6-hour deadline cost $74.4. Another task was a 4-page memo to the CEO with a 7-day deadline, and it was priced at $108.29, which is the highest price in our ranking. They also offer three revisions completely free of charge to make sure you get the right order. If unsatisfied, you can opt for a refund as well.

We were pleased to receive our papers well in advance of the deadline. The 2-page essay came 2 hours early, and the 4-page memo got into our inbox 7 hours in advance. Such timely execution is especially opportune considering the possible need for applicable revisions (which are needed with any of the websites that help with homework).

PaperHelp also doesn’t skimp on discounts. After registration, you can expect to get 5% off your first order and 7% off the second one, alongside cashback. We also noticed a few options for referral programs: if you give a friend your 10% discount, you will receive 10% credits after they make their order. You can also invite more friends to receive even bigger rewards.

Our auditors have noted that PaperHelp provides good value for money. We know that expensive doesn’t always mean good, but, considering all the features and available discounts, this service seems to refute the statement.

Deadline & Terms
Free services
Additional services
Average paper price

User Experience Review: Overall PaperHelp Experience – 19/25 ⭐️⭐️⭐️

PaperHelp started very strongly with open communication. The possibility to use a 24/7 chatbot as well as a live assistant eases up the process of order placement quite a bit, even though the order form is manageable itself. Everything is gathered in one place so you won’t lose anything important. The registration process is also quick and safe – all they ask for is an email address.

The thing that didn’t quite sit right with us was the number of payment possibilities. While PaperHelp has a variety of card payment methods, such as Visa, MasterCard, AmericanExpress, Discover, and even UnionPay, they offer neither Google nor ApplePay, nor PayPal for that matter. These are pretty popular options that would benefit customers to make much easier payments.

A screenshot of how we asked for revisions at paperhelp
We asked for revisions at (click to see a large picture)

On the other note, we had a positive experience with their support team. The 24/7 chatbot and a live assistant were ready to help with any arising questions. When it came to interaction with the writer, unfortunately, there was some miscommunication. Somehow, they didn’t ask for personal preferences before drafting a narrative about supposedly our experience. It was nothing a thorough revision couldn’t rectify, of course.

To summarize, we would say that PaperHelp has some room to grow in terms of customer service. Adding payment options would be a great place to start. We also reckon it’s important for writers to build a more personalized approach to the orders they work with.

Security & Privacy
Payment Methods

Final Decision on The PaperHelp Review

To sum it up, we would say that PaperHelp is a sound choice for essay writing needs. It does what it has to: writes academic papers on various topics. Can it be considered a tiny bit overpriced? Probably yes. But, in the end, you do receive a quality paper and always on time. The service also doesn’t provide a lot of payment opportunities, which can be inconvenient. It would also be a plus if writers were more mindful of their client’s requirements. Nevertheless, looking at the provided paper quality from an objective angle and considering the whole picture, PaperHelp has righteously acquired its high score on the A*HELP ranking.

Negativity rank – 33.4%

We are convinced that checking for original feedback about the reviewed services is essential. Unfortunately, some comments may indeed be written in a mere attempt to stain the company’s reputation. For this reason, we don’t include such comments in our reviews and filter them out as fake or prepaid. 

Claims of dissatisfaction are also quite important, as negative emotions are proven to unveil the most genuine attitudes and stories. We assess such feedback considering the level of seriousness of the issues and their plausibility and then provide an overall negativity rank. All the ratios are included in the review, and companies are more than welcome to improve themselves based on our observations.

To be fair, we have found some backlashes against PaperHelp, leading up to its negativity rank of 33.4%. Even though the general experience is good enough, the service has issues regarding papers’ quality, writers’ selection and qualification, and discounts’ application. However, it’s worth noting that the customer support staff and site representatives tackle the issue raised by the customers, doing their best to resolve the arising disputes.

Paperhelp Deals: Promo Codes and Discounts

Paperhelp discount codes vary from 5% to 7%. You can redeem bonuses while placing your order. Regular clients can earn credits and get personalized Paperhelp coupons up to 15%. Do not forget to check your email for Paperhelp promo codes.


PaperHelp Reviews

Having searched through Reddit, Sitejabber, and Trustpilot and handpicked the negative testimonials, we can present our analysis of the findings. For further information refer to our Negativity rank paragraph.

Is PaperHelp a Scam?

After conducting a real mystery shopping and placing two orders of our own, we received two quite quality papers. Based on this fact, we can assure you that this service is not a scam and can be taken into consideration when looking for help with academic tasks.

Is PaperHelp Legit?

We use the A*HELP rating to review only those services that have a history of completed orders, an established brand name in the essay niche, and that therefore have proven to be legit.

Is PaperHelp Safe?

The service offers easy-to-access terms and conditions, which, to our judgment, do not have any suspicious policies. Upon registration, users are only asked to provide an email. Throughout the whole online experience with PaperHelp, all your information and personal details are secured by encryption protocol.

Is PaperHelp Trustworthy?

We placed two orders using PaperHelp’s site and received, even in advance, completed quality assignments. Thus, we can believe the service to be a trustworthy one.

Is PaperHelp a Good Service?

After applying our methodology and assessing PaperHelp through several factors, the website scored 78.93 out of 100 points. Therefore, our final word is that PaperHelp, as well as other services covered in our reviews, are good and reliable providers, offering quality academic work.

PaperHelp Specs

Minimum deadline3 Hours
Maximum deadlineAny
Min price per page$10
Standard Page275 words
AVERAGE paper price (acc. to our mystery shopping)$91.35
Free services: 
– Revisions 
– Formatting styles 
– Qty of used sources 
– Title page 
– Text message 
Additional services: 
– 2 Versions by 2 writerswith 30% off the second version & added extras
– Table of contents$9.99
– VIP service$14.99
– Plagiarism report$9.99 or $29.99 (Turnitin)
– Abstract Page$14.99
– Editor’s Check30% of pages price
Payment Methods 
– PaypalNo
– Google payNo
– Apple payNo
– VisaYes
– MastercardYes
– American ExpressYes
– DiscoverYes
– CryptoNo
– UnionPayYes
CouponsIndividual after registration
Loyalty ProgramNo
Referral Program“Give your 10% discount to friends and once their order is approved, receive 10% credit to use on your orders. 
The more you invite, the more you earn:
5 friends:$25 reward
10 friends:$50 reward
20 friends:$100 reward
50 friends:$250 reward”
Security & Privacy 
Need a phone number to registerNo
Need an email to registerYes
Security payment SSLYes

Follow us on Reddit for more insights and updates.

Comments (0)

Welcome to A*Help comments!

We’re all about debate and discussion at A*Help.

We value the diverse opinions of users, so you may find points of view that you don’t agree with. And that’s cool. However, there are certain things we’re not OK with: attempts to manipulate our data in any way, for example, or the posting of discriminative, offensive, hateful, or disparaging material.

Your email address will not be published. Required fields are marked *


Register | Lost your password?